Terms and conditions

Confirmation and cancellation terms

Reservations can be made in writing to the following address: info@hoteldolcestate.com

 Final confirmation of the booking will be valid upon receipt of deposit of 30% of the total amount of the stay by bank transfer or Credit Card number, by the option expiry date. Balance, 15 days before check in .

For  cancellations received more than 7 days before the arrival date, no penalty will be applied and the entire deposit can be used for a stay at a later date, during the summer season.

For cancellations received between 7 and 4 days in advance (inclusive) of the arrival date, a cancellation fee of 30% of the entire stay will be charged.

For cancellations received less than 4 days in advance or not communicated, a penalty of 80 % of the amount of the entire stay is applied.

CHECK-IN & CHECK-OUT

check-in: apartments and rooms are available from 4 p.m. onwards, with no time limit.

check-out: apartments and rooms must be vacated by 11.00 a.m.

 Possibility of postponing room release according to availability, with a pre-established supplement.